Policy documents

J C Michael Groups Ltd will be what is known as the ‘Controller’ of the personal data you provide to us. Our registration number is 05511458 and our registered address is 38 Beaufort Court, Admiral Way,
Dockland E14 9XL.

J C Michael Groups Ltd is committed to protecting and respecting your privacy. This notice sets out the
basis on which any personal data we collect from you, or that you provide us, will be processed by us.

Who we are and what we do.

We deliver high-quality, individually tailored, and flexible health and social care through teams of nurses and HCA’s that are highly trained in specialist care. Working with NHS and Private hospital, CCGs, Private and Social services. All our workers are highly trained to give both elderly and disabled adults the confidence and reassurance that they need to continue living independently in the comfort of their own homes. We recruit staff from all over the globe and we collect data. Our vision is to.

  • Deliver quality care meeting service users’ needs.
  • Exceed service user’s expectations and aspirations.
  • Provide high level safe care with Dignity and Respect
  • Empower service users to make choices.
  • Enable service user’s independence through Person Centred Planning

Types of Data We Collect

In order to provide the best possible employment opportunities that are tailored to our candidates, we
need to process certain information. We only ask for details that will genuinely help us to help
candidates find a new role, such as name, contact details, education details, employment history and
immigration status (and other relevant information you may choose to share).

Where appropriate, and in accordance with local laws and requirements, we may also collect
information related to diversity, security clearance status or details of any criminal convictions.

If you are a J C Michael Groups Ltd staff or client, we need to collect and use information about you, or
individuals at your organisation, while providing you with our recruitment and social services. This can
include finding candidates to fill your roles, providing you with Recruitment Process services or notifying you of content published by J C Michael Groups Ltd which may be relevant to you.

J C Michael Groups Ltd will also store information relating to previous dealings with us, including job
applications, email and telephone communications, job interviews and placements.

We collect a limited amount of data from the users of our website which we use to help us to improve
your experience when using our website and to help us manage the services we provide. This includes
information such as how you use our website, the most popular referrers and website responsiveness.

Where we obtain your information

We may obtain candidate information from any number of locations:

  • When you register with our website or apply for jobs via our website
  • When you correspond with us by phone, email or otherwise.
  • When you visit our website
  • When you register your CV on a job board, and it matches the skills we’re looking for
  • When you apply for one of our jobs via a job board
  • When you are referred by a friend / colleague

When we obtain your information from external sources such as LinkedIn, corporate websites, and job
boards we will inform you, by sending you this privacy notice, within a maximum of 30 days of collecting the data of the fact we hold personal data about you, the source the personal data originates from, and for what purpose we intend to retain and process your personal data.

There are two main ways in which we collect client data:

  • Directly from you clients and staff
  • From third parties such as candidates, online job boards, LinkedIn and networking.

Data Retention

We will delete candidate personal data from our systems if we have not had any meaningful contact
with you for seven years (or for such longer period as we believe, in good faith, that the law or relevant
regulators require us to preserve your data). After this period, it is likely your data will no longer be
relevant for the purposes for which it was collected.

We will consider there to be meaningful contact with you if you submit your updated CV onto our
website, apply for jobs with us or we receive an updated CV from a job board. We will also consider it
meaningful contact if you communicate with us about potential roles, either by verbal or written
communication or engage with any of our marketing communications.

Under new data protection regulations (GDPR), we are required to keep the data we hold accurate and, where necessary, up to date. As such, we will make an effort to regularly communicate with you to
ensure your data is up to date and accurate.

Whilst we will endeavour to permanently erase your personal data once it reaches the end of its
retention period or where we receive a valid request from you to do so, some of your data may still exist within an archive system. While certain details may still exist on an archive system, this cannot be
readily accessed by any of our operational systems, processes, or staff.

For a list of all data categories and retention periods, please contact hr@jcmichaelgroups.com

Legal Basis for Processing

Our legal basis for the processing of personal data is our legitimate business interests, described in more detail below, although we will also rely on contract, legal obligation, and consent for specific uses of data.

We will rely on contract if we are negotiating or have entered into a placement and service agreement
with you or your organisation or any other contract to provide services to you or receive services from
you or your organisation.

We will rely on legal obligations if we are legally required to hold information on to you to fulfil our legal

We will, in some circumstances, rely on consent for uses of your data and you will be asked for your
express consent, if legally required. Examples of when consent may be the lawful basis for processing
include permission to introduce you to a client (if you are a candidate).

Legitimate Interests

Here at J.C Michael Groups, we take your privacy seriously and will only use your personal information
to administer your account and to provide you with our recruitment services.

We think it’s reasonable to expect that, if you are looking for employment or have posted your
professional CV information on a job board or professional networking site, you are happy for us to
collect and otherwise use your personal data to provide our recruitment services to you, share that
information with prospective employers (with your consent) and assess your skills against our live
vacancies. During the job offer process, your potential employer may also want to confirm your
references, qualifications, and criminal record, to the extent that this is appropriate and in accordance
with the law. We need to do these things so that we can help you find the job you deserve.

We want to provide you with tailored job alerts to help you on your job hunt. We therefore think it’s
reasonable for us to process your data to make sure that we send you the most appropriate jobs.

We may also need to use your data for our internal administrative activities, like payroll and invoicing
where relevant.

Data Storage and Processing

All the personal data we hold about you will be processed by our staff in the United Kingdom. We take
all reasonable steps to ensure that your personal data is processed securely and prevent unauthorised
access to, and misuse of your personal data. For more information, please see our security policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Who do we share your data with?

As required under GDPR, we will only share your information with prospective employers with your
express consent.

Unless you specify otherwise, we may also share your information with any of our group companies and associated third parties such as our service providers where we feel this will help us to provide you with the best possible service and we have the appropriate processing agreement in place.

Data Subject Access Requests

You may ask us to confirm what information we hold about you at any time, and request us to modify,
update or delete such information. If you wish to access your data at any time, there will be no
administration charge (unless the request is excessive) and the request should be fulfilled within 30
days. To make such a request, please email hr@jcmichaelgroups.com

Marketing Consent

From time to time, we would like to send you details of reports, promotions, offers, networking and
client events and general information about the industry sectors which we think might be of interest to
you. If you consent to us contacting you for marketing purposes to provide your confirmation, please
click here.

Changes to our privacy notice

Any changes we make to our privacy notice in the future will be posted on this page and, where
appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy notice.


Questions, comments or requests regarding this privacy notice are welcomed and should be addressed to hrmanager@jcmichaelgroups.com

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